Shipping
Petit Pois Paris aim to ship all of your orders within
48 hours of the order being placed.
We use Mondial Relais service for France and Europe orders.
(Available only in France, Germany, Belgium, Spain, Luxembourg, Netherland, Portugal)
or
The Post standard service for orders to France, Europe
and the rest of the world.
or
You can pick-up your orders in person from our office.
FRANCE -Colissimo
Deliveries are made within 48-72 hours from Monday to Saturday morning, except on public holidays. A tracking number will be provided so that you can locate your package at any time. Your package will be delivered to you in person or delivered to your mailbox. If the package does not fit into mailbox, it will be made available in the post office to which you belong. You will then have 10 working days from the arrival of your package to come collect it.
After this time it will be returned to Petit Pois Paris.
EUROPEAN UNION AND REST OF THE WORLD
-
Chronopost or Colissimo International
Deliveries are made within 3 to 15 business days. The indicative time frame for the main European destinations is 3 to 5 days. A tracking number will be provided by email as soon as your order ships, so that you can locate your package at any time. Your package will be delivered to you in person or delivered to your mailbox. If the package does not fit into your mailbox, it will be made available in the post office to which you belong. You will then have 10 working days from the arrival of your package to come collect it.
After this time it will be returned to Petit Pois Paris.
Delivery Costs
We offer Free shipping & returns in France over 70 €
Free shipping in Europe over 180 €
Mondial Relais
(Available only in France, Germany, Belgium, Spain, Luxembourg, Netherland, Portugal)
France 3-5 business days 4,5 €
European Union 4 business days 7,9 €
The Post-Standard Service
France 2-4 business days 6,95 €
European Union 6 business days 12,9 €
Rest of the world 8-12 business days 22,9 €
NOTE ON DELIVERY TIMES
The delivery times we indicate are those generally recognized by the carrier. They are to be considered in addition to product availability time and shipping time associated with processing and preparation of the order. No refund of postage will be possible in case of delivery within a longer period than indicated.
NOTE ON CUSTOM FEES
If you have placed an order to a country outside the EU, customs fees and import duties are charged once the package has arrived in the destination country. If your order is accepted by customs, you may have to pay customs fees and additional taxes. These fees must be paid by the recipient of the order.
If the recipient refuses to pay the custom fees, the order will be shipped back to Petit Pois Paris.
Upon reception at our warehouse, the customer will be refunded the amount of the order less the shipping costs back to Petit Pois Paris.